AN INVESTIGATION INTO THE FUNCTIONS OF INTERIOR DESIGN IN HOSPITALITY INDUSTRY (A CASE STUDY CUTTING WROUGHT IRON)

Background Of The Study: The kind of decorating utilized in a space is known as interior design in the hospitality business. It is the lens through which potential customers perceive the hospitality sector, which includes lodging, dining establishments, fast food restaurants, and hotels (Alfakhri, 2018).

Food, drink, and lodging are the essential needs for visitors in every residential facility. The adage "that first impressions endure longer" is certainly accurate since a visitor's first impression determines whether or not he or she will return. When a visitor first arrives, they approach the front desk and get an idea of the place based on how it is set up and how the inside is decorated. As they make their way to their room, they have more opportunity to investigate the area more thoroughly. The visitor examines the finishing of the decorations carefully and determines if it will likely satisfy their needs (Baek, 2017).

In the past, it was true that a hotel room should, to the greatest extent possible, resemble a home away from home. But it's now understood that a visitor who wants to feel at home expects a lot of variation in the decorating (Bogicevic, 2018).

Homey designs often have a frigid demeanor and seem quite appealing and cool. New architectural exterior and interior designs have been developed in recent years to offer the outside and the inside of the space a cozy, welcoming, and opulent aspect (Clinton, 2021). Since warm, colorful furniture draws guests to the hospitality sector, just like any other business organization needs to do to maximize profit, the importance of interior design in the industry cannot be understated. This necessitates that the hotel sector give interior design rigorous consideration.

Statement of problem: Interior design is an activity that every hotel should undertake so as to eliminate the danger of customer rejection of rooms. Most hotels do not have a policy for new interior décor as a result of this they find it difficult to have the customer patronisation and face the competition in the market. Poor management decisions on management of interior design can jeopardize an organisation change of goal.